A global consumer brand company with a portfolio of 50+ premium and high-end brands across international, regional, and local markets. Known for its strong brand heritage, international presence, and focus on premium product positioning.

Business Partnership

• Work to develop the regional IT Japan and Korea strategy to support the business needs in close collaboration with the

regional and global IT leadership teams.

• Ensure the maximization of the technology driven value realization to the business. Driving change management

processes (including but not limited to training, communication, solution embedment, business case/ROI tracking and

realization), governing and monitoring the adoption rate of technology

• Act as the liaison between the Country leadership team and local functions and the Global & Regional IT team to:

o Ensure a sound understanding of IT opportunities & needs within the markets and business environment

with valid business case/ROI

o Maintain a constant communication with Group IT, supporting the business demand.

o Effectively advocate for the Country requirements with the Global IT teams and ensure accurate planning

of activities.

o Assess the availability of global IT options (applications and/or service) vs. local IT options (applications

and/or service), ensuring compliance to Global IT processes and governance standards

o Champion the roll-out of global applications to meet local needs

o With regard to Global Projects, act as the liaison to prevent road blocks or issues affecting the delivery of

approved projects

o Collaborate with the global service delivery organization to deliver the IT service levels agreed for our

markets, as well as for integrating services with Local choices where agreed is needed.

• Ensure the effective application of the Global IT governance process in the Country

• Ensure a proper local business needs collection process and maintain a constant communication with APAC

IT, supporting the demand of the Country

• Provide the Country leadership teams with effective and proactive updates and reporting on all local, regional and

global IT related matters

• Monitor the evolution of technology and provide the organization with relevant level of information to support more

effective decision making and business planning

• Create and update plans for new product/service releases, ensuring key stakeholders alignment

• Proactively plan for the effective resource management and workforce planning for incoming customer inquiries,

projects and/or administrative work

• Proactively anticipate and demonstrate an understanding of customer and business needs and resolve escalated issues,

following the proper process for Service Escalations

• Act as IT liaison for the regional departments: Legal, HR, Supply Chain and Finance

• Is the Country point of reference for all M&A/IT integration activities

• Manage and deliver Local IT communications and support all Global/Regional IT communication involving the Country