Overview

We are seeking an experienced HR Manager to oversee Compensation & Benefits, Employee Relations and HR Operations functions. This role will play a key part in supporting business leaders and employees, ensuring operational excellence, compliance, and data-driven decision-making across the organization.

Key Responsibilities

Compensation & Benefits

• Manage annual compensation processes including performance reviews, salary increases, and market benchmarking.
• Lead headcount and personnel cost reporting, forecasting, and budgeting activities in partnership with Finance and business stakeholders.
• Analyze workforce metrics, personnel costs, vacancies, productivity, and turnover trends to support strategic decision-making.
• Ensure the accuracy, consistency, and integrity of HR and payroll data across systems.
• Prepare regular management reports and provide insights on workforce and compensation trends.
• Conduct ad hoc analyses and develop recommendations to support business objectives.

Employee Relations & HR Business Support

• Partner closely with managers and employees, providing guidance on people-related matters and fostering a positive employee experience.
• Advise on employee relations topics including disciplinary matters, grievances, absence management, organizational changes, and employment policies.
• Ensure HR policies and practices remain compliant with applicable labor laws and regulatory requirements.
• Support employee separation processes while maintaining compliance and minimizing organizational risk.
• Review and update HR policies and guidelines to reflect legal and business changes.

HR Operations & Process Improvement

• Evaluate and optimize HR processes to improve efficiency, accuracy, and employee experience.
• Leverage digital tools, systems, and automation to streamline HR operations.
• Design and implement scalable HR workflows and best practices across the organization.

General Affairs & Office Support

• Oversee office administration and workplace operations to ensure a productive working environment.
• Coordinate office facilities, vendors, and workplace services.
• Support business continuity, health and safety initiatives, and emergency response processes.
• Provide operational support for field and frontline employee programs where required.

PROFILE

• Bachelor’s degree or above
• Min. 5 years or above experience in HR
• Experience in the retail / luxury industry preferable
• Self-driven, passionate individual and team player with the ability to closely interact with business
• Solid experience in employee relation and local labor laws
• Excellent communication style and a confident speaker
• Strong ability to recommend HR opportunities and innovation staying ahead of the trends, while keeping the operation impeccable, with a solid service mentality
• Strong organization and planning skills
• Proficient in MS Office functionalities & e-learning platform